What do I have access to when I register with Resume Bay? By simply registering with Resume Bay, you are given full-access to our free online storage, allowing you to store all of your company contacts, upload your resume, and keep interview notes all in one place, making it a one-stop career search area that you can access from any location in the world. What happens when I place my order? After placing your order, you will receive a confirmation email from The Resume Bay, informing you that your order has been received and one of our resume writers, within 24-hours, will contact you, via email. In the email, you will be provided with a link that will take you directly to a questionnaire to be filled out before speaking with your writer. You will also be prompted to upload the current version of your resume. This will allow the writer to enter the conversation with a much better idea of your background, allowing you to get into more detail faster. Upon completing yourinterview with the writer, they will get right to work on your resume, ensuring you receive it within 72-hours from the end of your conversation. Do you offer help with interviewing? Yes. Our interview coaching session is the best available. Both founders of TRB still actively work in the recruiting and employment industry, assuring you receive the latest critical information for which potential employers are looking. You will learn how to answer tough interview questions and be shown how to function equally as effective in both one-on-one and panel interviews. We will also provide simple techniques on eliminating the nervousness that many have experienced. PLUS, we are not going to leave you hanging. For an entire year, we offer free online consultation for those times when you are not sure what to do or just need a little reassurance. What if I don't like the resume you create? We want to make sure all of our customers are 100% satisfied with The Resume Bay. If you are unhappy with your resume, contact a customer service representative at
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and provide them with a detailed description of the areas on the resume where you are less than satisfied. Our Quality control division will carefully review your resume and respond to you within 72-hours with a revised version that meets with your requirements. When you finish my resume, how will you send it to me? Each customer of The Resume Bay receives a copy of his or her resume in .doc, .pdf, and ASCII. Do you have a physical location or are you just an Internet-based business? While the majority of our business takes place online, we are just as happy to meet you in person. Our HQ is located in Columbus, OH at Easton Town Center. If you live nearby, or just happen to be in town visiting, feel free to come by and say hello. We would love to meet you. How long have you been in business? The Resume Bay has been in business since 2007 however, the founders have been writing and re-writing resumes landing their candidates interviews for over 20 combined years. Having The Resume Bay now allows them to offer their services to more than just a handful of exclusive job seekers. Referral Bonus? We don't currently offer a referral bonus, but we've been knocking around a few ideas. We need your help. Tell us what you want and we will use your ideas to create a great incentive for you. What if I don't like the writer assigned to me? If you find the writer is not your cup of tea contact us immediately. We instruct all our writers to operate with the highest level of customer service and if one is not following our lead we need to know. Once we hear from you, we will immediately connect you with another staff writer.
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